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Correspondence management workflow control has both pre-set workflows
and ad hoc workflow, user design capability; graphic workflows display
the exact location and status of the assignments. Assignments may be
made by office, group and/or individual. Allows parallel and loop-back
workflow paths. Provides automatic email notifications and information
copies. |
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CATXpress uses electronic folders with flexible workflows mapped to
business processes and provides the ability to assign and route
documents throughout the organization. All journal entries, original
correspondence, drafts, response documents and related history are
incorporated into a single folder for easy and efficient retrieval.
Tracking for each activity, each time it is routed (calculates elapsed
time per user/reviewer and tracks from/to dates each time it is routed)
Complete security and audit trail reports
Calculated total time to complete correspondence
User definable approvals and electronic signatures
Correspondence in any form (electronic document, email, fax, image and
scanned) may be entered into the system, identified according to
user-defined and intrinsic file and document properties. You can
customize the document database by adding text, date and numeric fields.
Once entered into the system the correspondence may be assigned to
action officers for tracking, processing, and reporting according to
user-defined workflows, associated tasks and responsibilities, and
access authority.
Workflows can be configured according to single or multiple routing
paths based on the type, sensitivity and security of the correspondence.
Where the correspondence mandates approvals and/or signatures of senior
officials or administrative officers, the workflow can be easily and
quickly configured to map the requirements accordingly. Information
copies can be sent automatically to supervisors and administrative
officers on a pre-defined basis. |
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